ASUS : Transformer Prime Unknown Serial Number issue will be resolved soon

Written by . Posted in News

Published on January 17, 2012

prime unkown serial number

Finally, “Unknown Serial Number” issue which causes Asus Transformer Prime unable to get Ice Cream Sandwich (Android 4.0) update will be resolved soon, Asus officially announces that they will provide a bug fixes, they are currently working to find the best solution, maybe the new OTA update. They also stated that at this time they almost resolve this problem, so maybe fixes for this issue will be announced in the coming days.


They also offer a temporary solution that might solve the “unknown serial number” issue, you are encouraged to try factory reset on your android tablet by going to settings > backup and reset > factory data reset. However, you should know by performing a factory reset all existing data on Asus Prime internal storage will be wiped, so make sure you Sync your contacts and Gmail with Google accounts. And to backup the installed apps, bookmarks, call logs, sms, mms you need to install a backup apps first such as MyBackup.

[Source : xda]
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