Asus Transformer Prime unknown serial number issue, unable to get ICS update

Written by Fridza. Posted in News

Published on January 11, 2012

Asus has carry out its promise to provide ICS updates to Transformer Prime, update alone available via FOTA (Firmware Over The Air) starting yesterday, sooner than scheduled and if you haven’t got it you should check manually. But there are several users who don’t get an update notification on Prime and they certainly can’t perform an Ice Cream Sandwich updates.

Asus Transformer Prime ICS Issue

After searching it turns out the issue was due to “unknown” serial number, you can check in settings>about>status on your Android tablet. If you get an unknown serial number of the solution is returned to the retailer and ask for a replacement device, but you also have the option to wait for official announcement from Asus to release a bug fixes.

[Source : xda]
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